Privacy Policy
Southern Charm Limousines
Phone: 843-256-6098
Last Updated: January 1, 2025
1. Introduction
Southern Charm Limousines (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This document explains how we collect, use, disclose, and safeguard your information when you use our services, website, or communicate with us by phone, email, or other means.
By using our services, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, billing details, pickup/drop-off locations, and special requests you provide when booking.
- Payment Information: Credit/debit card details processed securely through our payment providers. We do not store full card numbers.
- Usage Information: When you visit our website, we may collect non-identifiable data such as browser type, IP address, pages visited, and time spent.
- Communications: Records of phone calls, text messages, or emails exchanged with us.
3. How We Use Your Information
We use the collected information to:
- Provide, schedule, and manage limousine services.
- Process and confirm bookings and payments.
- Communicate with you regarding reservations, promotions, or updates.
- Improve our website, services, and customer experience.
- Comply with legal obligations and prevent fraudulent activity.
4. Sharing of Information
We do not sell or rent your personal information. We may share your information with:
- Service Providers: Trusted third parties that help process payments, maintain our website, or support our operations.
- Legal Obligations: When required by law, regulation, or legal process.
- Business Transfers: In the event of a merger, acquisition, or asset sale.
5. Data Security
We implement reasonable safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. While we take precautions, no electronic transmission or storage method can be guaranteed 100% secure.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
7. Your Privacy Rights
Depending on your location, you may have rights under applicable privacy laws, including:
- Accessing the personal information we hold about you.
- Requesting corrections to your personal information.
- Requesting deletion of your personal information, subject to legal obligations.
- Opting out of promotional communications at any time by following unsubscribe instructions or contacting us directly.
8. Cookies & Tracking
Our website may use cookies and similar technologies to improve your browsing experience. You can disable cookies in your browser settings, but certain features of our website may not function properly.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
10. Children’s Privacy
Our services are not directed toward individuals under 18 years of age. We do not knowingly collect personal information from children.
11. Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by the “Last Updated” date at the top of this page. Your continued use of our services constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us:
Southern Charm Limousines
Phone: 843-256-6098